How do I schedule an appointment with a specialist?
You can book an appointment online via our website booking portal or call our hotline +1 (800) 555-AURA. Walk-in consultations are also available at our OPD reception desks.
What documents do I need to bring for cashless insurance admission?
Please bring a valid photo ID (Driver’s License / Passport), your active health insurance TPA card, and doctor’s admission advice note to our Insurance Desk located on the Ground Floor.
How quickly can I access my diagnostic & lab reports online?
Routine blood tests are uploaded to your Patient Portal account within 4-6 hours. MRI, CT, and Ultrasound imaging reports are available within 12 hours with radiologist digital signatures.
What are the visitor hours for inpatient wards and ICUs?
Inpatient Ward visiting hours: 04:00 PM to 07:00 PM daily. ICU visiting hours are strictly restricted to 05:00 PM to 06:00 PM (1 visitor per patient pass).
Is emergency ambulance service available 24/7?
Yes! Our Advanced Cardiac Life Support (ACLS) ambulances are equipped with mobile ventilators, defibrillators, and paramedics. Call +1 (800) 555-2872 for immediate dispatch.